Privacy Policy - LeadKumo

1. Introduction

LeadKumo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our self-hosted lead distribution platform software.

Since LeadKumo is a self-hosted solution, you maintain full control over your data. This policy covers the information we collect through our marketing website and licensing services.

2. Information We Collect

2.1 Information You Provide

Contact information (name, email, phone number, company name)
Billing and payment information
License registration details
Support requests and communications

2.2 Automatically Collected Information

IP address and browser type
Pages visited and time spent on our website
Referring website addresses
License validation requests (license key identifier only)

3. How We Use Your Information

To process your purchase and deliver the software license
To provide customer support and respond to inquiries
To send important updates about the software
To validate software licenses
To improve our products and services
To comply with legal obligations

4. Your Data on Self-Hosted Installations

When you deploy LeadKumo on your own infrastructure:

You control all data - Lead data, buyer information, and transaction records are stored on your servers
We have no access - We cannot access, view, or retrieve data from your installation
Your responsibility - You are responsible for data security, backups, and compliance with applicable laws
No telemetry - The software does not send usage data or analytics to us

5. Data Sharing

We do not sell your personal information. We may share information with:

Payment processors to complete transactions
Service providers who assist in our operations
Legal authorities when required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your license keys confidential.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Data portability

9. Cookies

Our website uses essential cookies for functionality and analytics cookies to understand how visitors interact with our site. You can control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@leadkumo.com
Address: LeadKumo, Inc.